We’re working with a highly regarded business in the Melbourne CBD that’s looking for a friendly, capable, and solutions-focused Customer Service Officer to join their small and supportive team. This is a full-time, office-based role (Monday to Friday, 9am–5pm) in a modern and spacious office, just a short walk from public transport – no long commute or tricky connections needed! About the Role: You'll be joining a tight-knit team of three in customer service, where collaboration and teamwork are key. Your responsibilities will include: • Responding to customer enquiries via phone and email • Updating customer records & processing invoices • Resolving customer issues and following up where needed • Supporting the wider team with general admin tasks • Using SAP Business One and Microsoft Office Suite daily (training provided if needed) What we’re looking for: • Experience in a customer service role in an office-based environment • Natural problem solvers and enjoy helping people • Confident communicators – both written and verbal • Can pick up new systems quickly • Have full working rights in Australia Benefits of the Role: • Beautiful, modern CBD offices with plenty of space • Day off on your birthday (can be taken within the month of your birthday) • Laptop provided • Great culture – no egos, just down-to-earth people doing good work Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.
