About the role The Strategic Account Technology Strategist (ATS) advises, collaborates with and leads clients within Microsoft's Enterprise Commercial Segment. For those passionate about technology, the AI era presents an exhilarating opportunity to work alongside Microsoft's largest Enterprise customers to deliver safe, secure and reliable AI and digital transformation. As an integral part of the account team, the Strategic ATS facilitates interactions between our strategic customer and Microsoft, fostering new opportunities, generating demand and market share growth, and enabling AI and digital transformation. This requires deep curiosity and focus on aligning industry/business scenarios with technological solutions. Serving as the "Chief Technology Officer," the ATS nurtures established, long-term relationships with technical and business decision-makers at the C Suite (Chief X Officer CXO level). The ATS engages in discussions with clients to deeply understand their mission and objectives, highlighting as appropriate the strategic benefits of Microsoft and our partner ecosystems' capabilities. The Strategic ATS serves as a reliable technology advisor, both within Microsoft and to clients. The ATS gains a profound understanding of the client's business and devises modern architectural strategies to fulfill Microsoft's commitments to the clients. The ATS teams with the Account Executive to powerfully lead and orchestrate Microsoft and ecosystem partners to support the client. Responsibilities Customer and Industry Insights - Combine business, industry, and competitive insights from local and global markets to inform customer strategy - Build strategic account plans aligned to customer priorities and Microsoft's business goals - Lead cross-regional teams to gather insights, assess risks, and drive strategic conversations with customers - Apply industry knowledge to identify challenges, trends, and opportunities across sectors - Use insights to influence solution design and inform customer engagement Trusted Advisor - Provide thought leadership across IT, business strategy, security, and the broader tech landscape - Partner with account executives to define customer strategy and drive outcomes - Build strong relationships with customer executives (CxO level) and influence long-term direction - Shape Microsoft's positioning in AI and security, aligning with customer needs and instilling a security-first mindset - Act as the voice of the customer, delivering feedback and advocating for product improvements across internal teams Technology Strategy Formulation - Lead strategic analysis of customer business needs and identify key stakeholders - Develop mid- and long-term technology and business roadmaps for large, complex accounts - Translate customer priorities into technical strategy using Microsoft's solutions and industry best practicesGuide customers through business transformation using AI, cloud, and next-gen capabilities Technology Sales & Demand Generation - Create and drive opportunities based on customer needs and industry best practices - Use multiple channels (e.g. partners, social media) to generate demand and grow the pipeline - Lead extended technical teams (STU, CSU, ISD) to progress deals through the sales lifecycle - Coach peers on opportunity creation and pipeline management aligned to Microsoft's strategic priorities - Champion AI-led transformation, positioning Microsoft as a strategic partner for innovation and growth Differentiated Value Proposition - Build relationships with senior business and technical leaders to align Microsoft solutions to future business needs - Present Microsoft as the preferred partner by articulating long-term value and competitive advantage - Provide insight into emerging technologies and market trends to support business growth Mapping and Account Planning - Create stakeholder maps and engagement plans across customer organisations - Coordinate internal teams and partners to support demand generation and execution - Own the technical component of account planning, driving quota, consumption, and adoption goals - Capture planning insights and outcomes in D365 Account Plan to support ongoing customer engagement Qualifications Required/Minimum Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, or Business or related field AND 5 years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. - 5 years' experience in digital transformation or using technology to drive business outcomes. - 4 years' experience in business consulting, consultative selling, or change management. - 5 years' experience leading technical, support, and/or partner teams Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
