Product Owner – Customer Communications Job No: 676608 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Adelaide, Melbourne - Inner Suburbs & CBD, Various Permanent Full Time Insurance Pay Band 5 Brisbane, Sydney or Melbourne Locations Lead innovation and customer-first solutions in a high-impact Product Owner role Shape the Future of Customer Communications This role is a key part of our Consumer Transformation journey, focused on improving how we engage with customers through clear, empathetic, and effective communications. You’ll work within a scaled agile environment, collaborating across squads to deliver high-impact, customer-first solutions. What you’ll be doing Leading the end-to-end delivery of communication initiatives, ensuring strong stakeholder engagement and rock-solid governance Championing customer-centric design and ensuring communications are clear, relevant, and impactful Prioritising and sequencing work to maximise value and align with business objectives Collaborating with cross-functional teams to drive value and innovation Maintaining oversight of a portfolio of initiatives to ensure successful implementation What you’ll bring Proven experience in product ownership or project delivery Strong background in customer experience or communications Excellent stakeholder engagement and influencing skills Strategic thinker with strong analytical and problem-solving capabilities Ability to thrive in an agile environment If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation. Advertised: 18 Aug 2025 AUS Eastern Standard Time Applications close: 25 Aug 2025 AUS Eastern Standard Time Whatsapp Facebook LinkedIn Email App Don't see a job for you? Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Sign Up Today