About West Coast Fasteners: A Premier Industry Player: West Coast Fasteners specialise in the sale of fasteners and industrial supplies, serving the mining, agricultural, engineering and construction industries Part of a Powerful Network: Synergy Construction & Industrial Supply Group are backed by Metal Manufactures Pty Limited (MMPL), one of Australia's largest privately-owned industrial conglomerates with over 450 outlets. Benefit from established resources and a supportive network About the Role: You’ll be the first point of contact for customers, making sure they get exactly what they need. Your responsibilities will include; Customer Service & Sales – Help customers in-store, over the phone, and via email Stock & Merchandising – Restock shelves, keep displays looking sharp, and help in the warehouse Order Management – Process orders, answer questions, and build relationships that last Variety Every Day – From preparing quotes to assisting with purchasing, no two days are the same About You: Previous customer service, retail, or sales experience preferred Great communicator who builds rapport naturally Enjoys working in a tight-knit, team-focused environment Proactive, organised, and ready to take initiative Current driver’s licence unrestricted Australian/NZ working rights Why You'll Love Working With Us: Steady Monday–Friday hours – no weekends, Balcatta location A stable role in a company backed by one of Australia’s biggest industrial groups A team that values your input and gives you room to grow Career pathways across our national network Ready to join? Apply today! Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding