Job Description: Permanent Part Time position Excellent benefits including salary packaging Challenging and rewarding work environment About the Company St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia and a leading teaching, research and tertiary health service which employs more than 5,000 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers. About Department Prague House, a 45 bed residential facility, requires an experienced personal care worker. Prague house cares for residents who have been homeless or at risk of homelessness. Most residents have a mental health diagnosis or an acquired brain injury. Work includes multi-tasking including personal care support for residents, laundry duties, kitchen duties and escort duties to name a few. About the Role To provide personal care services to the Unit in line with organisational policies and procedures that ensure the needs of the residents are addressed within appropriate legislative standards to ensure the safety and welfare of the residents. Classification for this position will be IN38 ($50,500 per annum). Duties Being prompt and responsive to resident’s needs Being responsive to residents care through individualising holistic care to meet their individual needs Systematically plan, implement and evaluate care Respect and promote dignity, privacy and confidentiality of each resident Promote positive and harmonious relationships between residents, relatives and staff through excellent interpersonal skills Qualifications, Skills and Experience Certificate 3 or higher in Aged Care Drivers Licence Highly developed communication skills Demonstrated ability to follow procedure and policies Demonstrated ability to work within timeframes Benefits Salary packaging Employee Assistance Program Staff Car Park Application Please attach your resume and cover letter to your application All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police. POSITION PURPOSE The Healthcare Worker (HCW) works under the delegation and supervision of the registered nurse and is accountable to the Prague House Manager or delegate for their work performance. The Healthcare Worker (HCW), under the direction of the Clinical Care Shift Coordinator (CCSC) or equivalent, will work as a support person to the Registered Nurses and Enrolled Nurses to provide delegated aspects of consumer care, and support each individual to make decisions about their care. Within this role, all elements of direct and non-direct patient care will be delegated in accordance with the professional judgement of the supervising Registered Nurse, and in accordance with the level of achieved educational preparation and assessed competence of each HCW. The Registered Nurse remains accountable for all elements of delegated care. POSITION DUTIES Contribute to positive resident outcomes by ensuring all interactions with residents are undertaken with a demonstrated respect for every person’s right to have their autonomy, and freedom of choice supported in all aspects of the care they receive, and their independence supported as much as they desire. Work within the role and parameters determined within this position description. Undertake all work in accordance with St Vincent’s policies and procedures. Participate in delegated aspects of resident care including but not limited to: Assistance with personal care and hygiene Assistance with nutritional needs Assistance with positioning, transfers and mobility Assistance with elimination needs. Maintain resident privacy and dignity at all times. Monitor through direct observation those residents considered at risk of harm to self and/or others, and report any escalations in risk to the CCSC Maintain a safe environment and report incidents promptly to supervising staff. Assist with making beds and keeping the environment uncluttered and tidy. Communicate effectively with residents, families and the wider team. Participate in documentation as relevant. Perform other duties as required that fall within the range of a Healthcare Worker (HCW) role (see Appendix 1 – Duty List ). Successfully complete all required organisational training relevant to the requirements of the role INCUMBENT OBLIGATIONS General Perform duties of the position to best of their ability and to a standard acceptable to SVHM Comply with all SVHM policies, procedures, by laws and directions Treat others with respect and always behave professionally and in accordance with the SVHM Code of Conduct, the Aged Care Code of Conduct and the NDIS Code of Conduct Only access confidential information held by SVHM when this is necessary for business purposes, maintaining the confidentiality of that information once accessed Participate in the annual SVHM performance review process Display adaptability and flexibility to meet the changing operational needs of the business Comply with applicable Enterprise Bargaining Agreement provisions Display a willingness to develop self and seek to improve performance Clinical Quality and Safety Attend clinical orientation upon commencement Maintain any required indemnity cover Always work within approved scope of duties under supervision by more senior clinical staff as appropriate. Take personal responsibility for the quality and safety of work undertaken Take all necessary care and precautions when undertaking clinical procedures Complete annual clinical competencies Maintain skills and knowledge necessary to safely and skillfully undertake clinical work Consult with peers and other experts and refer to other healthcare workers when appropriate and in a timely manner Collaborate and clearly communicate with patients/clients and the healthcare team Participate in clinical risk management and continuous quality improvement activities as part of day-to-day work Person Centred Care Ensure consumers receive information in an appropriate and accessible format Actively support consumers to make informed decisions about their treatment and ongoing care Ensure consumers are aware of their rights responsibilities and how to provide feedback Health and Safety Protect the health and safety of self and others, complying with all health and safety related policies, procedures and directions Complete Fire and Emergency Training annually Complete Workplace Culture and Equity Training annually Attend general hospital orientation within 3 months of commencement As required, comply with fit-testing and PPE requirements Participate in reporting and analysis of safety and quality data including risks or hazards, Report any hazards, near misses and incidents (regardless of whether an injury occurred or not) into Riskman Identify and report any variance to expected standard and minimising the risk of adverse outcomes INCUMBENT CAPABILIITY REQUIREMENTS (Level 2 ) The incumbent of this position will be expected to possess the following core capabilities: Capability Demonstrated behaviour Personal Personal effectiveness Takes responsibility for accurate, timely work results Learning Agility Identifies personal development needs and seeks information from a range of sources Outcomes Patient/Resident/client centred Strives to meet and exceed expectations, demonstrating sound judgement Innovation and Improvement Contributes to improvement by reviewing strengths and weaknesses of current processes Strategy Driving Results Manages own work load to deliver results Organisational Acumen Understands the interdependencies between units/departments People Working with and Managing others Takes responsibility for ensuring productive, efficient teamwork Collaboration Works collaboratively within and outside the team SELECTION CRITERIA ESSENTIAL REGISTRATION, LICENSE OR QUALIFICATION REQUIREMENTS CHC33015 - Certificate III in Individual Support, or CHC30212 - Certificate III in Aged Care, or equivalent. OTHER ESSENTIAL REQUIREMENTS Ability to follow instructions and work as part of a wider team Good interpersonal skills, verbal and written communication skills including an ability to communicate effectively with other staff, residents and families Reliability in relation to attendance and completion of assigned tasks Commitment to a professional work ethic Commitment to ongoing professional development Permanent residency status within Australia desirable A personal approach which is positive, enthusiastic, friendly and helpful. Closing Date: 13 September 2025 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
