Job Description This is an on-site position. As a Service Manager for atWork Australia you demonstrate the passion, drive and commitment to support, lead and coach a thriving team of like-minded individuals, all driven by purpose and integrity. You model the atWork Australia values, live and breathe employment services, and genuinely believe that work's for everyone. We are currently seeking a motivated and passionate Service Manager to join our Katanning team in WA. This onsite opportunity will see the successful candidate leading and motivating a team across multiple sites to achieve KPI’s and to create a culture of inclusion. A day in the life of a Service Manager may include: Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded; Establishing and communicating clear direction for the effective operations of your team across various locations; Developing and maintaining a culture of performance across the business; Developing the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities for growth; Providing timely and quality monthly financial reporting and forecasting as directed by the Regional or Operations Manager; Being accountable and transparent to the Regional or Operations Manager with respect to business risk, governance, contractual and financial performance. Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.
