Job Description Key Responsibilities: Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring every guest experience exceeds expectations. Team Motivation and Development: Maintain a motivated and highly skilled team, fostering a culture of excellence and ensuring a high standard of guest satisfaction. Talent Recruitment and Management: Collaborate with Outlet Managers and the Talent & Culture Team to recruit new team members and manage the life cycle of each staff member, from appraisal to performance coaching. Strategic Marketing and Revenue Generation: Develop marketing and promotions plans to drive incremental revenue and enhance guest engagement. Financial Accountability: Manage monthly costs, inventory, and daily operating expenses, ensuring efficient use of resources and achievement of budgeted profit targets. Compliance and Safety: Ensure compliance with all statutory, HSE standards, procedures, and processes, prioritizing the safety and well-being of both guests and staff. Reporting and Communication: Monitor, report, and document all operations with detailed explanations, and liaise with the General Manager on finance matters or discrepancies. Proven Management Skills: Demonstrated ability to effectively lead and motivate teams to achieve outstanding results. Luxury F&B Experience: At least 7 to 10 years of previous managerial experience in a luxury F&B environment with high volume and a commitment to exceptional offerings. Beverage Expertise: Strong knowledge of premium beverages is a must, ensuring an exceptional dining experience for our discerning guests. Standards Proficiency: Familiarity with HACCP, ISO 22000, and Green Globe standards is highly desired, showcasing a commitment to quality and safety. Adaptability: Excellent time management skills and the flexibility to thrive in fast-paced and evolving situations. Career Development: Passionate about personal and professional growth, eager to further develop skills and advance within the industry.
