We are looking for a hands-on and experienced Technical Supervisor to join our team in Heatherton. Specialising in laundry appliances, this role offers the opportunity to lead technical operations, support field service teams, and ensure our products and services meet the highest standards. About the Role As our Technical Supervisor, you'll be the first point of contact for technical expertise, guiding field technicians and internal staff with advice, troubleshooting, and best practice methods. You will oversee workshop operations, ensure parts availability, and play a key role in maintaining compliance, quality, and efficiency across our technical services. Key Responsibilities Provide technical support and advisory services to field technicians and internal teams. Assess and diagnose technical issues, delivering effective, timely solutions. Assist in developing and implementing technical policies, procedures, and service manuals. Ensure all products comply with regulatory and safety standards. Conduct training sessions on technical best practices. Prepare detailed technical reports and documentation to support operational decisions. Identify and report quality issues from the field, recommending corrective measures. Monitor the usage of spare parts, ensuring availability of high-demand items. Coordinate daily workshop operations and workflow. About You Proven experience in a technical supervisory role, ideally within appliances, electronics, or related industries. Strong troubleshooting and diagnostic skills. Excellent communication and leadership abilities. Organised, proactive, and safety-focused. Comfortable training and mentoring technical staff. What We Offer Competitive salary and full-time stability. Opportunity to work with a reputable brand in the appliance industry. Supportive team culture with scope for professional growth. If you're ready to take the lead in a technical role where your expertise truly makes an impact. Apply Now!
