Business Design Advisor Job No: 676781 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Max Term Full Time Insurance Pay Band 5 Support the Commercial Claims team to implement strategies, programs, and practices to achieve a lean, productive and efficient business Brisbane or Sydney CBD location / hybrid wfh 6 month role The Business Design Advisor will provide expert advice, consultation, and thought leadership on business initiatives that make a real difference to customer and employee experiences and improve business efficiency. The role engages directly with the business on their most important and challenging business issues - understanding, addressing, and solving their priority operational pain points. What you’ll do: Utilise design thinking, process redesign/reengineering, digital and data analytics, and management operating systems to enhance business processes Lead business improvement initiatives and participate in the redesign of processes and systems to improve workflow and performance across the Commercial Claims business Partner with various stakeholder groups to bring new ideas, motivation, and positive support to all levels of the team Collaborate with counterparts to organise, design, and conduct process optimisation activities to improve business efficiency Work collaboratively with the Commercial Claims business and Tribe in diagnostics, planning, future state design, and implementation planning on key initiatives. What you’ll bring: Continuous Improvement / Lean / Six Sigma certification or equivalent – Desired Demonstrated continuous improvement experience with practical knowledge of various tools and techniques to support stakeholders and effectively influence at all levels to achieve the right outcomes Possess strong Root Cause Analysis and problem-solving skills that can translate operational improvements into financial impact, customer and people impact Experience leading workstreams in continuous improvement initiatives Proven experience in process-led strategic business transformation. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact annette_frasca@suncorp.com.au for a confidential conversation. Advertised: 19 Aug 2025 AUS Eastern Standard Time Applications close: 03 Sep 2025 AUS Eastern Standard Time Whatsapp Facebook LinkedIn Email App Don't see a job for you? Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Sign Up Today
