Job Description Join the team at Oaks Cypress Lakes Resort , nestled in the beautiful Hunter Valley. We’re looking for a passionate and experienced Front Office Supervisor to lead our front desk team full-time. This is a fantastic opportunity to step into a leadership role at one of our most picturesque resort locations, with a supportive team culture and great employee benefits. What You’ll Be Doing: Lead and inspire the front office team to consistently deliver outstanding guest service. Welcome guests with warmth and professionalism, ensuring a seamless check-in/check-out experience. Support daily operations, ensuring accuracy, efficiency, and attention to detail. Mentor and guide team members, fostering a positive and productive work environment. Respond to guest feedback and resolve issues with a proactive, solution-focused approach. HIGA Hourly Rate: Monday to Friday: $29.88 per hour Saturday: $37.35 per hour Sunday: $44.82 per hour