Customer Service - Bunzl Safety & Lifting Toowoomba

Bunzl Asia Pacific • Queensland • 1w ago

Work for a Great Place to Work certified company - Be part of a winning team that recognises and rewards success - Join a great, global multinational company with an attractive culture WHY BUNZL? As part of the Bunzl Group, Bunzl Safety is a manufacturing, import and wholesale business, specialising in the provision of reputable, quality, and innovative branded products, including Mack footwear, WS clothing, Beaver lifting & materials handling, Beaver load restraint, B-Safe height safety, onsite services, and Frontier personal protective equipment. YOUR ROLE As a crucial member of our team, blending the roles of a Customer Service Representative and Warehouse Storeperson, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers. Reporting to the Branch Manager, your day-to-day responsibilities will include processing orders, responding to customer enquiries, maintaining the online ordering system, and managing phone calls regarding our diverse range of products and services. Additionally, you will frequently handle tasks in the warehouse, such as checking and organising orders. Your role is vital in delivering an efficient, accurate, and timely service through face-to-face, phone, and email interactions. Applications are also open to entry-level candidates, as comprehensive on-the-job training is provided. ABOUT YOU You are passionate about delivering exceptional customer service to both external and internal customers. Your ability to manage time effectively will be essential in navigating your busy day. We are also looking for the following essentials: Prior experience in customer service (retail or office-based) advantageous Excellent telephone manner and interpersonal skills Team player with the ability to think outside the box Friendly demeanor and willingness to learn Computer literacy BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow. WE WELCOME ALL At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know. APPLY At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team. We are a Circle Back Platinum Employer – we commit to respond to every applicant. No Agencies please.

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