About this role Why You'll Be Excited About This Role Step into a role where every day brings variety and your work directly impacts thousands of customers across New Zealand. As our DC Administrator, you'll be the vital link between warehouse operations and customer satisfaction, ensuring seamless deliveries and exceptional service experiences. This role is your chance to become a logistics problem-solver where your contributions are immediately visible and valued across multiple areas. Why You'll Like Working Here At Freedom, we're not just certified as a Great Place to Work – we live it every day. Here's what you can look forward to: Competitive hourly rate plus Kiwi Saver Generous 25% staff discount on all Freedom products, including sale items Work in a friendly and supportive environment where you'll support from all areas of the business A culture that values your voice and ideas, where you can make a real impact. Opportunities for professional development and growth within a national retail brand. What You'll Be Working On As a DC Administrator , you'll play a crucial part in supporting the efficient day-to-day operations of our Distribution Centre. You'll be balancing frontline customer service with key administrative and logistical tasks to keep everything moving — from freight coordination and inventory support to home delivery bookings and clerical duties. What You'll Do Deliver outstanding customer service to both internal and external stakeholders Handle customer service queries and home delivery coordination Support daily DC operations including stock transfers, order waving, and inventory control Assist with financial processes such as invoice handling and supplier coordination Manage returns, documentation, and general admin support to ensure smooth operations Ensure compliance with health, safety, and operational policies What Type of Person Will Succeed You're the ideal candidate if you have: Experience in logistics or warehouse admin roles preferred Excellent communication skills – written and verbal Strong problem-solving and planning ability Intermediate Excel skills (pivot tables a plus) You'll excel in this role if you: Enjoy variety in your daily work Have a collaborative mindset and a passion for customer service Have the ability to multitask, prioritise, and thrive under pressure Have a keen eye for detail, especially with data and financial processes How to Apply We're excited to grow our team and would love to learn more about you. To take the first step towards your future at Freedom, click the apply button to submit your application and don't forget to attach your resume. Freedom to grow. Freedom to think. Freedom to be
