Introduction Combined casual role - reception, dental assistant and treatment coordinator responsibilities! Lovely team Description Are you ready to make a meaningful impact in patients' lives and be the smiling face that welcomes patients in their orthodontic journey? Bankstown Smile Design is on the lookout for a Receptionist/Dental Assistant who may also like to do some treatment coordination. This is more than just a job – it’s your opportunity to be the go-to person for our patients from their very first consultation through to their brand-new smile! The successful applicant will be required for casual shifts on Wednesdays and Thursdays, and some Mondays and possibly Tuesdays. What You'll Be Doing: You’ll be the vital link between our specialist Orthodontist, patients, and the front office. You’ll ensure a seamless, informed, and caring experience by: Working on reception with a smile! Providing dental assistant chairside support as needed Assisting with explaining treatment plans, outlining financial options, and answering important questions Assisting with the treatment progress, managing imaging and referrals, and making sure everything is in place for a smooth patient journey Keeping communication flowing effortlessly between the clinic and front office We’d Love to Hear From You If You: Are a natural communicator who’s warm, clear, and confident Are clinically trained - ideal for chairside support Take pride in your organisational skills and love ticking tasks off your to-do list on reception or in TC Have a “patient-first” mindset and love seeing people feel heard, understood, and cared for Enjoy working as part of a fun, collaborative, and supportive team Have experience in dental or healthcare coordination (bonus points!) – but we’re also open to training the right candidate with drive and heart What's on Offer: A Casual role with likely shifts on Wednesdays and Thursdays. Occasional Mondays and Tuesdays. Part of a National Dental Group with other role opportunities A great team and culture At Bankstown Smile Design, we believe in providing not just world-class care, but also an exceptional experience. If you’re ready to be a part of something special, we would like to meet you!
