Key Responsibilities : Execute the preparation and cooking of a diverse range of menu items, including fried and grilled proteins, sandwiches, and accompaniments, in strict adherence to internal operating procedures and statutory food safety regulations. Deliver exemplary front-of-house service through direct customer engagement, accurate order processing, and prompt resolution of service- related queries or concerns. Uphold rigorous hygiene and sanitation standards within all operational zones, including food preparation areas, dining sections, and storage facilities, while meticulously maintaining temperature logs and compliance records. Demonstrate versatility and agility in performing across multiple workstations during peak trading hours, including food assembly, packing, drive- thru, and point-of-sale functions. Maintain a consistent standard of professionalism, efficiency, and attention to detail in all daily duties. Provide operational oversight and front line leadership during assigned shifts, ensuring procedural compliance, team coordination, and uninterrupted service delivery. Facilitate ongoing staff development through active mentor ship, performance coaching, and the dissemination of best practice standards. Monitor and optimize shift-level performance metrics, including transaction volume, average sale value, and customer satisfaction benchmarks. Proactively address escalated customer concerns, technical disruptions, or staffing contingencies with sound judgment and accountability. Guarantee strict adherence to all occupational health and safety protocols, brand quality guidelines, and internal audit requirements. Conduct routine inventory checks and stock level assessments to ensure product availability and minimize waste. Perform basic financial functions, including end-of-day cash reconciliation, sales balancing, till variances reporting. Requirements : Diploma or above, in Business or Hospitality Management, or related field. Minimum of 1 years of relevant work experience (Australian experience preferred). Availability to work weekends and holidays as needed. Exceptional communication and interpersonal abilities. Capacity to operate effectively both autonomously and as part of a team. Note: Only Shortlisted Candidates will be contacted.
