About the branch The Chief People Officer (CPO) Branch is responsible for providing a broad range of human resources advice and services to the clients of the PWSS - Parliamentarians and Members of Parliament (Staff) Act 1984 employees. This includes development of policies and advice on human resource matters during the employment life cycle, development and delivery of training to address identified capability gaps and development of policies, advice and services related to work health and safety and wellbeing in the workplace. The Branch is also responsible for the 24-hour independent and confidential support services provided to participants of Commonwealth Parliamentary Workplaces (CPWs). About the team The PWSS Counselling and Support Team of counsellors, psychologist and social workers is positioned in a highly political, complex and fast-paced environment, working collaboratively with other PWSS functions and the Parliamentary Departments to provide trauma-informed care and promote cultural change in CPWs. About the role Psychologists provide confidential 24-hour support service, including counselling, early intervention, local resolution, debriefing sessions, conflict resolution and referrals to specialist services for all CPW participants who have been impacted by workplace conflict (including serious incidents or misconduct). The team may also undertake research and lead policy and program development. The key duties of the position include Providing trauma-informed care when supporting clients through various stressful experiences including but not limited to; discrimination, bullying, harassment, workplace conflict, assault and sexual assault. Providing support, assess and identify plans and facilitate referrals for appropriate interventions as required. Providing brief interventions such as Acceptance and Commitment Therapy, Cognitive Behaviour Therapy, Interpersonal Psychotherapy and mindfulness based therapeutic techniques. Providing workplace intervention strategies such as facilitated discussions, coaching and support to workplace training activities. Identifying and managing work health and safety risks, including psychosocial risks. Providing high level advice on service delivery and operational policy, particularly in relation to the experiences and needs of First Nations people who work or volunteer in CPWs. Preparing complex and/or sensitive correspondence, reports, corporate documentation, submissions, proposal papers and notes. Liaising with internal and external stakeholders to achieve optimal outcomes for clients. Being available to fulfil the 24/7 service delivery requirements of the Counselling and Support function, for a period of 7 days, managed through a roster system and remunerated through a restriction allowance and TOIL arrangement.
