The Client Account Manager will oversee client relationships, ensuring the delivery of tailored marketing solutions for the agency specialising in the retail industry. This role focuses on briefing campaigns, building strong partnerships, and driving client satisfaction. Client Details The organisation is a medium-sized player in the media and agency industry with a global presence, well-regarded for its innovative marketing solutions and collaborative approach for their retail clients. They are known for delivering impactful results and cultivating lasting partnerships with their clients. Description Manage a portfolio of clients, acting as their primary point of contact. Define marketing strategies in collaboration with internal teams. Oversee the end-to-end delivery of marketing campaigns, ensuring deadlines and budgets are met. Identify growth opportunities and upsell additional services to clients. Provide regular performance updates and insights through reports and presentations. Build and maintain strong client relationships to foster trust and long-term collaboration. Collaborate with creative and media and digital teams to ensure campaigns align with client objectives. Resolve client issues promptly and professionally to ensure satisfaction Profile A successful Client Account Manager should have: Experience in client-facing roles within marketing or an Account Manager within the media and agency industry. Strong understanding of marketing strategies and campaign management. Excellent communication and relationship-building skills. Proven ability to manage multiple projects and meet tight deadlines. Proficiency in using marketing and reporting tools. A collaborative mindset and a proactive approach to problem-solving. Strong attention to detail and organisational skills Job Offer Competitive salary package ranging from $90,000 to $110,000 AUD, plus super and bonuses. Opportunities for professional growth within a respected organisation. Supportive work culture focused on innovation and collaboration. Flexible work arrangements to promote work-life balance. Engagement with a variety of exciting projects and clients in the media and agency industry. If you're ready to excel as a Client Account Manager, apply now to take the next step in your career To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Dominik Tamanas on 614 1436 6403.
