Are you passionate about making a real difference in people’s lives? At Southern Cross Care, we believe everyone deserves the opportunity to live their best life at home, and you can be a vital part of that journey. We’re seeking a Service Delivery Partner to join our committed Home and Community Services (HCS) team. You’ll work alongside a network of Clinical and Non-Clinical Care Partners, Schedulers and Support Workers, ensuring quality services are delivered to our clients in their homes and local communities. About the Role As a Service Delivery Partner, you will: Provide day-to-day management and operational oversight of services delivered to clients. Be a key point of coaching and support for employees, fostering a positive, engaged, and high-performing team culture. Collaborate with internal stakeholders to ensure integrated, responsive, and person-centred care. Monitor service delivery performance, quality, and compliance in line with SCC’s values and care standards. Help drive continuous improvement and dynamic communication within your team. What You’ll Bring Experience in community services, health or aged care sector (preferably in a leadership or coordination role). Strong people management and coaching capabilities. Excellent communication, time management, and organisational skills. A commitment to delivering exceptional client care and supporting team wellbeing. Tech-savvy with the ability to manage scheduling systems and administrative tasks. What’s on Offer A competitive salary The opportunity to salary package up to $18,900 per FBT year Reward & Recognition program Corporate discounts & benefits Free on site parking Discounted on site meals Training and professional development opportunities Discounted private health insurance
