About Us: We are a leading hospitality venue on the Central Coast, committed to providing a safe and enjoyable environment for our patrons. In line with the NSW Government's initiative to reduce gambling harm, we are seeking a dedicated and experienced Responsible Gambling Officer (RGO) to join our team. Key Responsibilities: - Monitor gaming areas to identify patrons at risk of gambling harm or displaying concerning gambling behaviour. - Engage with patrons to provide information on responsible gambling practices and available support services. - Facilitate self-exclusion requests and assist patrons in accessing gambling support services. - Maintain accurate records of gambling incidents and interactions with patrons. - Collaborate with management to develop and implement harm minimization strategies. - Ensure compliance with all relevant legislation and regulatory requirements Requirements: - Completion of the Advanced Responsible Conduct of Gambling (ARCG) training. - Proven experience in a similar role within the hospitality or gaming industry. - Strong communication and interpersonal skills. - Ability to work effectively both independently and as part of a team. - Demonstrated commitment to promoting responsible gambling practices. - Availability to work flexible hours, including evenings and weekends. Why Join Us? - Opportunity to make a positive impact on the community by promoting responsible gambling practices. - Access to ongoing professional development and training. - Supportive and inclusive work environment. - Competitive salary and benefits package Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
