What’s in it for you? You’ll be the go-to person keeping critical operations running smoothly from a tech perspective. This is a hands-on role in a small, but mighty team where your work will be varied and people-facing. Enjoy the benefits of free parking, access to a local fitness program, and the satisfaction of working in a dynamic environment where no two days are the same. What you’ll be doing: Providing day-to-day IT support for staff across all departments Managing user onboarding/offboarding and account administration in Active Directory Delivering first-level support for specialised systems, including preventative maintenance Supporting bespoke software and liaising with external vendors for escalations Working collaboratively with a small IT team Handling occasional after-hours or weekend support during peak periods Experience required: Strong communication skills with a personable, approachable style 3 years experience in an IT support role with exposure to ticketing systems Ability to adapt to changing priorities and work across varied tasks Soild understanding of desktop, software, and account management About the company: A key player in their industry with an engaged, collaborative culture who are in the midst of an exciting growth stage. The IT team is small but integral, ensuring smooth operations for everything from core business systems to customer-facing services. You’ll join a team that values communication, adaptability, and a hands-on approach. Benefits: Free parking Fitness program Opportunity to work on unique/bespoke systems (training provided) What’s next? Please note this is an on-site role is based in Newcastle Australia and does not provide sponsorship. This role is being recruited by NewyTechPeople. All applicants will receive a response. The easiest way to register your interest is to apply using the link. If you’d like to have a chat before applying, please contact Ellen Bennett on 0493 395 175 or ellen@newytechpeople.com.au.
