Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a Staff Supervisor at our Coffs Harbour Depot. What You’ll Be Doing: Be the main point of contact for drivers for all non-dispatch issues. Assist Depot Manager with the Operations leave register. Assist in building and maintaining master roster, build future weekly driver rosters Ensure Licence compliance in HIVE and follow up outstanding staff. Ensure driver leave level is adhered to. Oversee and action driver occurrence records. Investigates and assists Customer Service team. Distribute non electronic driver payslips. Assist the Manager with Charters when required if applicable for your depot. Assist the Manager and in responding to Major incidents. Conduct drug and alcohol testing and/or tasks as required. Reconciliation for banking/petty cash/driver floats for relevant depots still selling cash tickets. Coach driver’s and help develop their performance, offering feedback and demonstrate the desired skills and expected work ethic. Educate drivers on the way we do things and why we do them i.e. ‘The Busways Way’ Perform ad-hoc tasks and other duties as directed. What You’ll Bring: Demonstrated Operations knowledge including service delivery, rostering, incident management, performance management, employee relations, complaint handling, work, health and safety, inclusion and diversity. Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines. Excellent communication skills and the ability to build and maintain successful relationships. Strong attention to detail, organisational and time-management skills Leadership capability, experience and demonstrated capacity to coach others. Creative thinker and proactive problem solver Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters. Must be an Australian Citizen, Permanent Resident or have working rights in Australia Current Australian drivers licence issued by the relevant State. What We Offer You: At Busways, we don’t just transport people – we care about every part of the journey. You’ll be part of a supportive, collaborative team Career growth opportunities Direct access to senior executives influencing major commercial decisions Employee Referral Program – generous cash bonuses Fitness Passport – discounted access to multiple fitness facilities Employee Assistance Program and other company benefits Who We Are: For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800 people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually. How to Apply: Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 12/09/2025 . All applicants will receive an outcome via email. Please include the following in your application: A cover letter telling us who you are and why you’d be a great fit for this role! A current resume detailing your experience. Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%. Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au. Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. To apply online, please click on the appropriate link below.
