Description MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. We’re looking for a strategic and technically savvy Reporting & Insights Lead to join our Operational Resilience team. This role is pivotal in shaping how we deliver insights and reporting aligned to CPS 230 and broader resilience metrics. You’ll lead the development of frameworks, mentor analysts, and collaborate across the business to drive data-informed decision-making. In this role, you’ll: Lead the design and delivery of reporting frameworks and dashboards that support CPS 230 and operational resilience strategies Provide technical leadership in data analytics, ensuring reporting outputs are accurate, insightful, and aligned with regulatory and business needs Champion data governance and reporting best practices across the function Collaborate with cross-functional teams to understand reporting needs and deliver tailored insights Drive automation and efficiency using tools like Power BI, Excel, and SQL Mentor reporting analysts and foster a culture of continuous improvement and performance Represent Operational Resilience in data and reporting forums, ensuring alignment across the three lines of defence We’re looking for someone with: Experience in reporting, analytics, or performance insights within a risk, resilience, or operational context Strong understanding of operational resilience, business continuity, and risk management frameworks Proven ability to design and deliver dashboards that support strategic decision-making Excellent communication skills and the ability to translate complex data into clear insights A collaborative mindset with a passion for continuous improvement and client outcomes Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
