Behind every successful sales process is a team dedicated to creating a seamless experience for both customers and internal stakeholders. As a Sales Administrator, internally referred to as a Commercial Services Officer , you’ll play a pivotal role in supporting our Bulk & Packaged Products businesses. This dynamic role involves a blend of administrative and customer service responsibilities, including processing pricing and rebates, investigating account queries, and handling monthly reconciliations. If you enjoy a fast-paced environment where no two days are the same and learning is constant, this role could be your ideal next career move. Your Opportunity Manage and administer pricing, rebates, and customer claims Process and review incoming customer quote requests Investigate and resolve pricing, delivery, and account discrepancies Ensure accurate and timely invoicing through end-of-month processes Maintain and update customer master data Participate in process improvement initiatives and ongoing projects Provide backup support to the team when needed What You’ll Bring Experience in commercial, sales administration, or general office support Proficiency in Excel, SAP, and Salesforce (or similar systems) Strong communication skills with the ability to build rapport easily Highly organised with a hands-on approach to problem-solving A proactive learner with the ability to adapt to new challenges A positive, team-oriented attitude and a commitment to workplace culture Availability to work Monday to Friday in our Darra office Why Join Cement Australia? Be Yourself: Be your authentic self in a diverse and dedicated workplace where we focus on achieving great results together. Paid Parental Leave : We offer leave options (12 weeks paid maternity leave, 1 week paid paternal leave) to support your family life, ensuring you can cherish special moments with your loved ones. Novated Leasing: Drive your dream car for less through our partnership with sgfleet , offering fantastic discounts on vehicles. Discounted Products: Renovating? DIY’er? Save on your home improvement projects with exclusive discounts on concrete and quarry products. Who We Are Cement Australia has been at the heart of the nation’s infrastructure for decades, proudly standing as Australia’s leading supplier of cementitious products and services. But we’re more than just cement. Our diverse operations include heavy industrial manufacturing, coal and limestone mining, bulk transport distribution, rail and shipping logistics, and innovative waste management through Geocycle, where we turn challenges into sustainable solutions. At Cement Australia, we believe in empowering our people with the tools, support, and opportunities to make a real impact. Join a collaborative team that values work-life balance and thrives on innovation. Together, we’re building a safer, healthier, and more sustainable future—driven by a shared commitment to excellence and our core values. What Else You Need to Know References, a pre-employment medical and background check are part of the recruitment process. Cement Australia is an Equal Opportunity Employer. We welcome applications from Australian residents with valid working rights. Please note: Direct applications only, no agency submissions at this time. Ready to Build Your Future? Click Apply Now to take the next step with Australia’s leading cement manufacturer and innovator.
