THE OPPORTUNITY Due to the imminent growth and expansion of our client's business we are seeking a mature, experienced Sales and Administration Assistant to assist in the daily running of a modern self-storage facility in Abbotsford. You will be needed from 0830-1700 on Monday to Friday and - occasionally - on Saturday. Initial training will take place in their Moorabbin facility after which you will assume responsibility for the site in Abbortsford. This role will suit a switched-on go-getter who loves dealing with people and relishes the challenge of growing their customer base. WHAT WE OFFER Secure long-term employment with a successful and growing business A generous salary and very pleasant working conditions The support of a small, friendly, dedicated team Full training and opportunities for ongoing growth and advancement Free onsite parking WHAT YOUR DAY WILL LOOK LIKE This is an interesting and varied role which will draw on your excellent customer service, admin and sales skills as you:- respond to the needs of existing customers handle all telephone, email and walk-in enquiries liaise with customers and help them satisfy their self-storage needs sign up customers, take payments and update customer records ensure customer loyalty by offering exceptional follow-up service and support take an active interest in securing new customers be the face of the business by delivering friendly, flawless, customer care. OUR IDEAL CANDIDATE:- To be successful in this role you will need a range of practical skills and experience including:- Fast accurate typing Flawless written and spoken English A clear, confident telephone manner Strong admin and computer skills including proficiency in Microsoft Office Experience in (or an aptitude to learn/use/update) our client's CRM software Although not essential, a background in real estate or property will be very highly regarded. As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:- Someone who likes to learn and take ownership Team-orientated with a strong sense of responsibility Someone with common sense, resourcefulness and initiative Someone who displays a strong attention to detail An empathetic “people person” who prides yourself on delivering high quality customer care Someone with good problem solving and conflict resolution skills.
