This is a Conference & Events Coordinator role with Macquarie University based in North Ryde, NSW, AU Macquarie University Role Seniority - mid level More about the Conference & Events Coordinator role at Macquarie University PRIMARY DETAIL • Location: Lakeside Hotel & Conference Centre – Macquarie University, Wallumattagal Campus (North Ryde) • Appointment Type: Full-time, continuing position • Salary: $75,000 per annum plus super The Role This is an exciting opportunity for a Conference & Events Coordinator to join our team. This will be a great opportunity to work within a strong team to develop your career within events management. Reporting to the General Operations Manager, you will convert enquiries into bookings and coordinate conferences, functions and business events from initial brief through to flawless delivery. It’s a hands-on role in a small, supportive team – perfect for an energetic “people person” who loves planning, problem-solving and seeing events come to life. Key Responsibilities • Respond to enquiries, provide quotes/proposals and conduct on-site tours. • Coordinate end-to-end logistics, preparing detailed Event Orders for internal teams and suppliers. • Prepare contracts, process charges and apply payment terms in line with policy. • Build strong relationships with clients and stakeholders to ensure an exceptional customer experience. • Capture post-event feedback and contribute ideas to improve systems, processes and service offerings. • Escalate or resolve customer issues and comply with EEO / WHS obligations. About Us Lakeside Hotel & Conference Centre is an award-winning 40-room hotel with an à-la-carte restaurant and state-of-the-art conference facilities, all set on Macquarie University’s picturesque campus. We deliver outstanding hospitality for academic, corporate and community events 7 days a week. Benefits of Working for Lakeside hotel & conference centre Complementary Macquarie University Sport & Aquatic Centre gym access Staff discounts at Campus Life operated hospitality and retail outlets Ongoing development and mentoring opportunities Generous leave entitlements including paid parental leave and additional leave days. Access to our staff wellbeing program and staff support services Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities Access to discounted corporate health insurance and free employee flu shot program About You You enjoy building rapport with internal and external clients and creating memorable experiences for your guests and exceeding client expectations. You will be required to demonstrate and meet the following key selection criteria: • Demonstrated relevant experience working in a sales environment and/or conference and events. • Strong interpersonal skills with the confidence to influence and negotiate. • Outstanding attention to detail. • Excellent time-management, organisational and problem-solving ability. • A customer-first mindset and the flexibility to adapt to changing business needs. • Proficiency with MS Office; familiarity with event or hotel systems will be an advantage. How to Apply If you have experience in the same field, are looking for a new challenge and ready to work in a friendly and dynamic environment, apply now to start ASAP! Submit a current CV and a brief cover letter (max 2 pages) outlining your suitability and how you meet the selection criteria above. Compliance & Eligibility • Appointment is subject to a National Criminal History Check. • Applicants must hold valid and unrestricted Australian work rights. If you need any support or reasonable adjustments throughout this recruitment process, please let us know so we can provide the support you need. For queries or to request the full position description, please contact Peter Fasogiannis on peter.fasogiannis@mq.edu.au Applications close — Sunday, 17 August 2025 at 11:59 p.m. (AEST) Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received. If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. Applications Close: 17/08/2025 11:59 PM Diversity and Inclusion Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education. Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Macquarie University team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Responding to enquiries Coordinating logistics ❤️ Building relationships Key Strengths Event coordination Customer service Problem-solving Sales experience ⏰ Time management MS Office proficiency Why Macquarie University is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Macquarie University not with Hatch.
