This is a Department Manager - Gold Coast QLD role with Bunnings based in Burleigh Waters, QLD, AU Bunnings Role Seniority - mid level More about the Department Manager - Gold Coast QLD role at Bunnings Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About the role: As Department Manager / Coordinator at Bunnings you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Coordinators in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20 team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers. We currently have a number of Coordinator opportunities across our Gold Coast locations. What’s involved: Recruiting, Training and Developing new Team Members Ensuring H&S standards across your department and store Action customer feedback to improve the end-to-end customer experience Coordinator Stock, Visual Merchandising and Replenishments Who we're looking for: As a Department Manager / Coordinator for Bunnings you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Health and Safety and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations. If this sounds like the role you have been looking for or you need further information get in touch today or Click Apply Now attaching your CV and Cover Letter. You’ll need: A genuine passion for customer experience Be able to approach, connect and confidently interact with customers and teams An eagerness to learn about products and services To act with integrity, be safe and do your best When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is: Submit an application and complete an online chat interview (20 minutes) If successful, next step includes an online video interview (15 minutes) If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes) You’ll be part of a workplace where you’ll feel like you belong. Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. If you have the experience, skills and a passion to grow but don't necessarily nail every single point in the job description, please still apply. Contact us at jobs@bunnings.com.au and a member of the team will be in touch. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online. By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bunnings team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Managing daily operations Training and developing team members Monitoring customer service levels Key Strengths Leadership skills Customer service orientation ⚠️ Health and Safety knowledge Team development Stock management ️ Communication skills Why Bunnings is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Bunnings not with Hatch.
