?????????????????????????????????????????? Fortune Global 500 ???????????????? ??????????????????????????????????????????????????????????? ?????UPS ?????????????????????????????????????????????? ???????????????????????????????????????????????????????????????? ????: Main Duties and Responsibilities - The OperationsCoordinatoris responsible formonitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. - Work with our operating system "Maestro" to Plan, execute and monitor import & export shipments - Coordinate collections, deliveries, drop offs and recoveries with other departments / Marken Offices / Agent and drivers. - Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries. - Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes - Prep and maintain temperature controlled shipments as required. - Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries. - Confirm that every recovery is complete by matching the information against the manifest during reception process. - Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office. - Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly. - Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill "MAWB" consignment instructions. - Define the best possible route to dispatch the shipment to its final destination. - Condition shipments as required and update the proper milestones in Maestro. - Obtain a booking with the airline and consign the MAWB as instructed. - Enter the Route Leg for International Flights. - Send the Alert through Maestro. - Coordinate with Dispatch the drop off to the Airline as per the respective SOPs. - Use Daily Schedule Report and update Maestro with all departures from the airport - Handling of irregularities - Perform additional administrative work as deemed necessary. Qualifications - Professional experience in customer service operations, preferentially in the international air freight, logistics or distribution. - Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry - Commitment to quality and attention to detail - Strong customer focus - Team player / self-dependent / motivated to succeed - Proficient in MS Office / Excel / Word ?????: ?? UPS?????????????????????????????????????
