Operations Officer- Lending Fulfilment As the Operations Officer- Lending Fulfilment you are part of dedicated team responsible for the end-to-end home loan settlement process, inclusive of document preparation, execution, settlement, same day funding or loan closure, home loan variations, and construction lending. Our team ensures a smooth transition to settlement for our customers in accordance with process, policy, and procedure. This is a 6-month secondment role which is based in Brisbane. You’ll make an impact by: You are accountable for assisting the Team to grow a culture of exceptional service, teamwork, commitment to excellence and a professional ethic that enables the achievement of the team and organisational objectives. Accurately review documents and ensuring they have been correctly completed in preparation for settlement, all in accordance with customers’ needs, legal requirements, policy and procedure. Process settlement workspaces, funding and finalising mortgages, along with collateral creation or discharge. Do things differently with us To succeed in this role, you will have: Minimum 3 years’ experience in Financial Services with exposure to operations; ideally, with a robust understanding of the settlement process. Knowledge of the property settlement processes within the Australian lending standards. PEXA experience highly desirable. Knowledge of relevant finance industry standards, acts, codes, and legislation (e.g., Consumer Credit Code, Code of Practice, Privacy Act, Trade Practices Act, Financial Services Reform Act). Organised, enjoy working at a fast pace individually, and within a team to manage the workflow. Commercially savvy, technically minded and have high attention to detail. Why Great Southern Bank? Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at careers@gsb.com.au Applications will close on, or before Friday 22nd August 2025 At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
