Are you an organised, customer-centric professional with a passion for fashion and retail? We’re looking for a Sales Coordinator to support a growing portfolio of premium brands across both eCommerce and wholesale channels. This is a fast-paced, people-facing role where no two days are the same, and your eye for detail, proactive attitude, and customer-first mindset will set you up for success. What You’ll Be Doing Customer Service – eCommerce Focus Manage all inbound customer service across multiple fashion eCommerce sites via Shopify Respond to customer queries via email, calls, and return portals, ensuring a premium brand experience Learn and represent a diverse range of brand portfolios with confidence and warmth Wholesale Support – B2B Focus Be the first point of contact for wholesale partner enquiries Enter purchase orders into the ERP system (Cin7), assist with replenishment, returns, and logistics Support Brand Managers with price lists, line sheets, showroom merchandising and sample dispatch Help prepare for local and international sales markets, managing travel logistics and showroom displays Conduct monthly client check-ins with U.S. boutiques and distribute weekly stock-on-hand reports Front of House Manage incoming calls and direct customer and partner queries Keep the showroom presentation-ready: merchandising, tagging, steaming and more What You’ll Bring Experience in fashion wholesale, retail Confident using Microsoft Excel, Word, and Shopify; Cin7 experience a bonus Excellent organisation, time management and communication skills A team-player attitude with the ability to multitask and stay calm under pressure Strong attention to detail and a proactive, solutions-focused mindset Why You’ll Love It Work across a diverse and stylish portfolio of local and international brands Join a tight-knit, dynamic team where your contribution will make a visible impact Be part of a growing fashion business with plenty of learning opportunities Based in a stylish HQ with a supportive, collaborative company culture
