Job Description Are you a night owl, passionate about delivering authentic & unforgettable guest experiences? Look no further! Novotel Sydney City Centre is seeking an energetic individual to lead our overnight operations. In this key role, you will ensure the smooth and efficient running of the Hotel's overnight operation, whilst ensuring guest satisfaction and the safety and security of the Hotel as well. Provide efficient guest services including check in/out, request handling and providing hotel information Settle and maintain guest accounts, ensuring cashiering is accurate Maintain strict security procedures to ensure guest confidentiality and safety Maintain the hotels standard of professionalism Be analytical and possess an eye for detail Assist the Front Office Manager and General Manager in a variety of check and balance procedures
