The Company: Our client is an international market leader, supplying a range of custom engineered products to the construction and civil infrastructure sectors. Operating in over 60 locations across Australia and New Zealand, they are well respected and recognised as industry experts, and are passionate about providing innovative, reliable and sustainable solutions that are cost and energy efficient. Committed to a Customer-centric approach, they are passionate about working collaboratively and fostering a culture that inspires creativity and resourcefulness. They are currently going through an exciting growth phase and are looking to secure two additional National Sales Coordinator’s to join their friendly, supportive and down-to-earth team, based on the North Shore. The Role: Working in partnership with the National Sales and Account Manager’s, you will be the single point of contact for selected customers to expediate order requests across multiple branch networks, processing all related customer requests, and managing the sales-related administrative tasks, ensuring the organisation’s sales goals and objectives are achieved. Key responsibilities will include: Managing the end-to-end sales order process, including order entry, tracking, delivery and invoicing Preparing detailed quotes, proposals, tenders, and contracts for products, and related services Providing accurate costing for services and products outside existing agreements, working with account managers to finalise pricing and secure business Managing all system transactions impacting billing and invoicing, including contract activations, terminations, transfers, new customer setups, credits, and month-end invoice processing Supporting account managers and accounts payable teams in debt management through effective communication and invoicing expertise Identifying and escalating system rate discrepancies for correction Collaborating with the various internal teams to monitor stock levels, product availability and ensuring timely delivery of customer goods. Owning and championing the sales order process, identifying areas for continuous improvements to enhance productivity and customer satisfaction Generating and analysing sales reports to track performance against targets, identify trends and provide actionable insights to the account managers to support decision-making and strategy development. Your Profile: You are a passionate and high-energy professional, who has proven experience in a similar Sales support role, managing complex administrative tasks. Prior experience working within a fast-paced and dynamic environment, and your ability to collaborate with multiple internal and external stakeholders to get the job done will be critical for your success and ability to hit the ground running. You will have; Exceptional communication, negotiation and influencing skills and you aren’t afraid to hold people accountable Razor sharp attention to detail Excellent time management and problem-solving skills, with have the ability to multitask and reprioritise when business demands are changed. A passion for going above and beyond when partnering with your customers to provide exceptional service levels and improving operational processes and performance Proficiency in CRM and ERP software and MS Office Suite (Excel, Word, PowerPoint) Further education in Business Administration, Sales, Marketing or a related field will be highly regarded In return, you will be offered a competitive remuneration package, annual incentives and great employee perks. You’ll be part of a collaborative and supportive team, working for empowering leaders, who will support your ongoing development and career growth. If you believe you have the above listed qualities and experience, and are seeking a new career challenge, please apply directly by hitting the apply tab. If you would like to have a confidential chat regarding this, or any other position please contact Kaeley Smith on 02 7255 7309 . Follow us on LinkedIn and Like us on Facebook for regular updates.
