This is your chance to work with a global SaaS platform used for some of the world's most high-profile events - from international sporting competitions to large-scale conferences. We're looking for a Senior Business Analyst who's passionate about technology, skilled in uncovering customer needs, and experienced in delivering innovative software solutions. You'll be joining a growing product team that thrives on collaboration, creativity, and pushing the boundaries of what's possible. Why You'll Love It Here A role that blends customer-facing work with internal product collaboration. Exposure to global customers and complex SaaS products in the event-tech space. Modern tech stack: React, C#, Azure, SQL, Agile Flexible working: hybrid in Brisbane, with occasional evening calls for global collaboration. Excellent benefits: extra parental leave, miscarriage leave, annual performance budget, 2 weeks "work anywhere" option, recognition programs, and more. What You'll Be Doing Partner with the Product Owner, stakeholders, and tech teams to gather, refine, and document business requirements. Conduct interviews, workshops, and research to deeply understand user needs. Create clear process flows, user stories, and acceptance criteria. Support the product lifecycle, from roadmap input to release, ensuring solutions meet both business and customer goals. Participate in agile ceremonies and ensure alignment with the ever-evolving product roadmap. Communicate complex concepts to both technical and non-technical audiences. What You'll Bring 5 years as a Business Analyst, ideally in a software product or SaaS environment. Strong customer engagement skills with a knack for turning feedback into actionable requirements. Proven Agile experience and ability to write clear, actionable user stories. Familiarity with tools like Jira, Confluence, Figma, and similar. Analytical, problem-solving mindset with a focus on delivering real value to end-users. If this sounds like your next step, contact tom.long@talenza.com.au
