What is your ambition? Is it a big goal or small steps? Professional or personal? We would like to know because we make your dreams our business. Trident Services Australia is the perfect stepping stone for career development and growth if you are looking for a career change. At Trident Services Australia, you will have the opportunity to be a part of one of the country's leading businesses that put expertise into action on landmark projects and work on game-changing innovation. The career you will have with Trident Services will have long-lasting professional connections with opportunities to take your skillset and grow further. Our company is focused on providing everyone with a chance through constant training and development. Currently, Trident Services Australia has an exciting opportunity for an energetic, bright customer and safety-focused Security Officer to join our team at Roma Street Parklands - the relaxing and lush green parklands in the heart of the bustling Brisbane City. This is a full-time position on offer. The position focuses on creating a safe environment for the client and customers at our site. This is a fantastic opportunity for those with a current security license and the eagerness to progress their career. Your main responsibilities: Providing exceptional customer service Identifying, reporting, and recording risks while on shift Assisting customer with a variety of inquiries Utilising strong interpersonal, written, and verbal communication skills Undertaking conflict resolution and de-escalation methods Maintaining a complete understanding of workplace protocols include Emergency procedures Regular foot and vehicle patrolling as well as CCTV monitoring Minimum Criteria: Current Queensland Security License Current Unarmed License Current Crowd Control License Current Monitoring License Current First Aid & CPR Certificates Current Driver's License Flexibility to work within a rotating 24/7 roster High personal integrity and grooming standards Ability to work events Practical verbal and written communication skills Incident management and reporting skills CCTV monitoring Well-developed client service skills Customer Service experience Trident Benefits: Vital Training Development program opening career pathways Strong support network from the Operations Team Attractive, industry benchmarked remuneration Reward and recognition program linked to performance Industry-leading employee income protection insurance program Apply today! You will join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things, join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where Trident Services can take you. As an organisation, we do not just accept that we are a place of many different people, but we embrace it, celebrate it, and proactively support the needs that difference brings. Trident Services is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among Australia's Most Ethical Companies. If you go the extra mile to create positive, memorable experiences or a lasting impression on people, we want to hear from you apply now!