Infinite Talent Group is partnering with a quickly growing Information Technology firm to recruit a talented and enthusiastic IT Office Support professional to join a dynamic team in a supportive and collaborative environment. providing on-site assistance to a friendly, motivated 30-person office. Contribute to the smooth running of operations by responding to a variety of IT-related tickets and queries. Embark on a rewarding journey, where you'll have the chance to grow your skills and make a tangible impact on the business. Be confident, approachable, and highly reliable. Preferred Requirements: Level 1 and 2 Support, with the ability to troubleshoot and resolve a range of technical issues for hardware and software. Managing the full IT Lifecycle of employees including smooth onboarding and offboarding. Strong communication and interpersonal skills, enabling you to effectively liaise with colleagues and clients. A proactive and problem-solving mindset, with the ability to work independently and as part of a team. Collaborate with the IT Support Manager to support IT Rollout Projects Preferred Qualifications: 3 years of IT support experience Windows 11 proficiency experience in enterprise level ticketing systems knowledge of antivirus software
