Mecca Recruitment Group partners with leading financial services organisations to connect great talent with exceptional opportunities. About the Company Our client is a boutique provider of administration services to life insurers and superannuation funds. Renowned for their values as much as their expertise, they pride themselves on delivering innovative solutions with honesty, fairness, and respect. About the Role In this role, you’ll be the go-to person for ensuring clients receive efficient, accurate, and timely service across superannuation portfolios. From handling inbound queries to supporting projects and process improvements, your work will make a direct impact. Key Responsibilities Administer all service agreements across the portfolio Handle client queries via phone and email Prepare reports, mail-outs, and analytics as required Liaise with internal and external stakeholders Assist with process improvements and project work About You Experience in superannuation and/or life insurance administration Strong communication and problem-solving skills Highly organised with great attention to detail Proficient in Microsoft Office Suite especially Excel A team player who thrives in a collaborative environment Why You’ll Love It Supportive and inclusive team culture Recognition for your contributions Flexible hybrid work arrangements Opportunities to grow your skills and career If you’re ready to join a values-driven organisation where your skills are valued and your career can thrive, apply today!