We’re partnering with a dynamic and expanding not-for-profit dedicated to empowering young people to build brighter futures. This is a rare opportunity to lead a highly respected organisation’s care practice strategy, driving trauma-informed, high-quality services across residential and independence programs. Why this role? Lead a passionate, values-aligned team with a strong reputation in the youth services sector Join an organisation experiencing growth, innovation, and sector influence Be part of a leadership team committed to diversity, inclusion, and staff development Shape programs that deliver life-changing outcomes for young people The Opportunity As General Manager you will oversee care practice, clinical governance, and risk management across residential and transition programs. You’ll mentor senior operational leaders, champion innovation, and ensure compliance with regulatory and accreditation frameworks — all while keeping young people firmly at the centre of decision-making. Key Responsibilities Lead and refine care practice strategy and clinical governance Guide and inspire high-performing operational leaders Oversee compliance with the Office of the Children’s Guardian and accreditation standards Drive continuous improvement in service design, delivery, and outcomes Collaborate with executive leadership to support organisational growth and sustainability Represent the organisation in sector partnerships and strategic stakeholder relationships About You 5 years’ leadership experience in residential care or similar service settings Degree in social work, psychology, or a related field (postgraduate highly regarded) Knowledge of Intensive Therapeutic Care (ITC) or trauma-informed service delivery Proven ability to lead through complexity, growth, and change Strong compliance and accreditation knowledge with a people-first approach High emotional intelligence, resilience, and values-driven leadership style What’s on Offer Competitive salary NFP salary packaging Flexible work arrangements and additional leave benefits Training, development, and succession planning Supportive, collaborative culture with a sense of humour and shared purpose This is an opportunity to make a real and lasting difference while leading care services in an organisation that’s truly committed to its people and mission. For a confidential discussion, please contact Greg Forster on 0431 703575 or email greg@brightsiderecruitment.com.au
