Who We Are - At Good Pair Days, our mission is to make exceptional wine accessible and enjoyable for everyone, from beginners to enthusiasts. Through expertly curated selections, personalised recommendations, and innovative technology, we help customers discover wines that excite the senses and expand their wine world.
We believe wine should be approachable, fun, and full of stories. We strive to create an experience that is welcoming, engaging, and memorable—both online and in-store. With the launch of our first-ever physical store, we’re bringing our unique approach to wine retail into a new space, where customers can explore, taste, and learn in person.
Join us on this exciting journey as we help people find wines they’ll love and enjoy every day!
Wine Bar & Retail Supervisor
As a Wine Bar & Retail Associate, you’ll be on the front line of our in-store and bar experience — welcoming guests, guiding them through our wines, serving with warmth, and keeping everything running smoothly behind the scenes. You’ll help customers find wines they’ll love, support tastings and events, and bring our “expert yet approachable” brand to life.
It’s the perfect role for someone with solid wine knowledge (WSET Level 2 preferred), strong customer service skills, and a desire to keep learning.
Key Responsibilities
- Wine & Customer Experience - Provide exceptional wine recommendations and guide customers through tastings, pairings, and wine education.
- Retail & Bar Service - Assist customers with wine selections, oversee daily bar operations, and deliver a seamless hospitality experience.
- Wine expertise - Stay up-to-date on our wine range, producers, seasonal highlights, and perfect pairings for our menu.
- Sales & Merchandising - Assist with in-store displays, inventory management, and upselling to enhance customer engagement and revenue.
- Membership knowledge - Process sales, subscriptions, and online order pickups through our POS system.
- Store & Bar Operations - Help manage daily operations, including sales, inventory, merchandising, opening, closing and logistics.
Who You Are
- Passionate about wine and eager to share that enthusiasm with others.
- WSET Level 2 (or equivalent) preferred, but strong practical wine knowledge also valued.
- Experience in hospitality, retail, or a similar customer-facing role.
- Warm, friendly, and confident in starting conversations.
- Comfortable using tech and POS systems.
- A team player who’s happy to jump in wherever needed.
Why Join Us?
- Be part of a unique and growing wine brand, with career development opportunities.
- Access to ongoing wine education, producer tastings, and industry events. Potential WSET 3 sponsorship.
- Work with a passionate, supportive team who love what they do.
- Enjoy staff wine perks and discounts.
- A prime Surry Hills location surrounded by great food, culture, and community.
Role Details
📍 Location: 355 Crown St, Surry Hills, Sydney, NSW
💼 Employment Type: Full-time, permanent. (casual opportunities available)
🏁 Start Date: Now
🏁 Salary: $65-85k depending on experience.
