THE OTHER HARDWARE STORE We are not just your normal hardware store we are the other hardware store. Not only do we supply hardware & building products to the Retail & Trade sectors, but we also specialise in career development and growth throughout our network of 19 stores across QLD. Because the grass isn’t just greener on the other side…it’s blue! Job Description A fantastic opportunity has opened for an ambitious, energetic Trade Sales 2IC to join our team at our Caloundra Trade store. As 2IC you will lead by example and are responsible for delivering and maintaining excellent standards in the following areas: The Role Customer Service, assisting clients with selection of general building products Unloading & storage of Heavy & Light Timbers & Building materials Picking Orders Counter Sales Teamwork - coaching and support your team to achieve store goals and objectives together. Product knowledge – provide expert advice on our extensive range of products. Problem Solving - handling escalated queries and concerns in a way that leaves our customers grinning. Ideally you will have Knowledge and understanding of the Hardware & Building sector Forklift license (or ability to attain prior to start) Manual Drivers License Self-motivated with a strong team focus. Excellent Customer Service Benefits Career opportunities across the Sunshine Mitre 10 Group Significant staff discounts on offer Great employee benefits via health & wellbeing programs Be rewarded with a good work life balance Ongoing training to help grow & develop