G.James is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately-owned family company employs 2000 people with operations throughout Australia. G.James QLD Glass Products Operations , locations based in Eagle Farm and Narangba , is looking for an experienced Dispatch Manager to join our team. In this role, you will provide leadership, direction, and support to the already established Dispatch team while ensuring the timely delivery and high level of service to our valued customers. You will also play a key role in developing and growing the team to achieve operational excellence. The Role Oversee dispatch operations, provide strong, clear leadership to the team, ensuring effective communication to the dispatch team including loaders and drivers Proactively manage all glass and transport safety requirements, including COR, and basic BFM, loading and restraint standards Work closely with production, sales and customer service to coordinate priorities Identify and implement continuous improvement initiatives, driving and motivating the team towards ongoing excellence The Person We are looking for an experienced leader, a dynamic thinker who is committed to continuously improving and striving for excellence, with skills and experience in: Proven leadership experience of a dispatch/logistics within manufactured products industry (glass industry experience highly regarded) Experience with managing an Internal fleet of trucks / drivers Conduct regular toolbox talks and team meetings to reinforce safety, efficiency, and team expectations Exceptional communication skills with high levels of organisational, planning and attention to detail skills Demonstrated ability to lead by example and meet agreed KPIs Strong commitment to safety The Benefits Full-Time permanent position with immediate start available Health insurance benefits - 7% discount with BUPA Access to Employee Assistant Program - TELUS Health Free on-site parking Positive safety culture and team environment Career development opportunities across the G.James Group Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia To Apply If you believe you possess the above-mentioned skills and attributes, please send your resume and cover letter detailing your experience and suitability. Please note: The successful applicant will be required to undertake a full pre-employment medical including drug and alcohol screening. While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time. G.James celebrated 108 years in 2025 For more information visit www.gjames.com G.James is an equal opportunity employer