A leading global beauty retailer is seeking an accomplished Head of Retail ANZ to drive growth, elevate customer experience, and lead an empowered, high-performing retail team across Australia and New Zealand. Reporting to the General Manager ANZ, this Director-level position will take full ownership of the region’s retail store network, delivering commercial targets, building customer loyalty, and inspiring a strong culture of performance and innovation. This role plays a pivotal part in the strategic direction, expansion, and operational excellence of the ANZ business. Key Responsibilities: Lead all aspects of the retail store network, with full accountability for sales, profitability, and client satisfaction Drive the implementation of client-first strategies to increase conversion and loyalty across the store footprint Coach and develop District Managers and in-store teams to achieve operational and performance excellence Collaborate cross-functionally with marketing, merchandising, operations, finance, and HR to drive business results Champion succession planning, talent development, and training to build an engaged and high-performing workforce Ensure consistency in store operations, visual merchandising, and brand presentation aligned with regional guidelines Oversee retail budgets and store P&Ls, focusing on payroll efficiency and investment in client experience Play a key leadership role in network growth and new store openings across the region Candidate Profile: Over 10 years of progressive leadership experience in multi-site retail, ideally within a customer-centric, high-volume environment in multi-branded beauty / fashion retail preferred. A commercially driven mindset with a strong understanding of financial metrics and business planning Proven ability to lead large and diverse teams through change, growth, and high performance Deep understanding of the retail client journey, with a passion for delivering best-in-class service and experience A strategic thinker who thrives in a fast-paced, evolving business and brings agility, resilience, and innovation Strong communication, collaboration, and influencing skills with the ability to lead across functions and markets Why Join: Be part of a purpose-led, inclusive and empowering retail culture Take on a senior leadership role with true impact across ANZ Opportunities for regional collaboration, learning and long-term growth Lead in a business where authenticity, creativity, and customer passion drive success This is an exceptional opportunity for a visionary retail leader to shape the future of ANZ beauty retail. Apply now to take your place in a global success story. For any further queries, please contact Amelia Hennessy on 0415 583 898 quoting the job title and reference number RCC3945786. SCR-amelia-hennessy Senior Field Visual Merchandiser VIC/SA/WA/TAS/ACT Lead VM across a high-volume, multi-state portfolio. Influence national strategy. Do you thrive in the field and love being hands-on? J-18808-Ljbffr
