Our approach is fresh, dynamic, personalised and aligned with our vision to help people feel engaged, supported and part of their local community. Our caring hands hold our five values close – Quality, Respect, Integrity, Empathy and Cooperation – and operate with the best interests of our customers all the time. We have been providing community care since 1982. We are a not for purpose not for profit organisation with an award winning team. Learn more about how we use our caring hands at www.southcare.org.au. About the role Full time (Monday – Friday) Start and finish times will vary according to department roster i.e. 6.30am - 2.30pm 7.00am - 3.00pm or 8.00am – 4.00pm. Specific tasks include: Organisation, preparation and monitoring of customer and support worker scheduled services. Regular telephone and email communication with customers, staff and key stakeholders. Creation of new customer rosters. Documenting service changes. Attending regular staff meetings, training sessions as required. Continuous improvement focused A current National Police Clearance less than 3 months old (essential) A genuine interest in aged care and a commitment to making a difference to the lives of older Australians (essential). Previous scheduling / rostering experience (essential) Advanced computer skills Ability to communicate effectively and compassionately with customers. Excellent time management skills with an ability to remain calm under pressure Excellent attention to detail What Southcare can offer you! 12% superannuation competitive Salary Packaging benefits of up to $15,900 per annum tax free (more after tax $ in your pocket!) Up to $2,650 per annum tax free meal and entertainment card 17.5% annual leave loading On-site free parking Flexible working arrangements to promote work/life balance Supportive working environment so you can learn and thrive Learning and Development opportunities Wellbeing initiatives including Employee Assistance Program Next steps Southcare is an EEO employer and welcomes applications from indigenous and diverse backgrounds. We promote Gender Equality and Empowerment. All successful applicants must be eligible to work in Australia and will consent to a pre-employment assessment. If you're interested in this role and wish to apply, please submit your application with a covering letter explaining why you think this is the perfect role for you.
