Introduction Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice. We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services. The Mental Health team at Woden Community Service is seeking for motivated Recovery Workers who will provide person-centred, recovery-focused support across all WCS mental health programs, ensuring cohesive, high-quality services for participants. This role involves working flexibly across the following program: Transition to Recovery (TRec ): Delivering tailored, flexible, recovery-oriented assistance to participants transitioning from acute care or preventing hospital admissions. This program operates 7 days a week from 9:00 am to 9:00 pm ( Main Program ). The Way Back Support Service (TWBSS): Providing up to 12 weeks of post-crisis support following a suicide attempt. Step Up Step Down (SUSD): Delivering intensive community-based outreach to support recovery and prevent or manage hospitalisation. Commonwealth Psychosocial Support Program (CPSP): Delivering outreach and group-based support to enhance personal capacity, social participation, and community connections. Our Offer: Multiple positions: MH Recovery Worker TRec: Fixed-term part-time (30 hours/week) appointment until 24 December 2025 (with the potential for extension subject to future funding). MH Recovery Worker TWBSS : Fixed-term full-time (38 hours/week) appointment until 30 June 2026. Salary of SCS 4 $90,136.70 – $96,995.58 p.a. (pro-rata for parttime) plus 12% Superannuation. Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year. 15 days paid personal leave per annum (pro rata) for full & part-time employees. 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions. Ongoing professional development and a supportive team environment. Monthly external clinical supervision. Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program. Description Key Accountabilities include but are not limited to: Assist people experiencing mental illness to have a valued role in their community and enhance their quality of life. Provide opportunities, support and services to develop or redevelop skills, build confidence and reconnect with the community. Build supportive, long -term respectful relationships with people experiencing mental illness, their families and carers. Ensure that services accessed by people experiencing mental illness are coordinated, integrated and complementary to other services in the community. Provide direct and personalised assistance through outreach services, providing referrals and monitoring and reporting progress. Facilitate access to peer support, mentoring, and group-based psychoeducation activities. Maintain a professional and welcoming environment through consistent high-quality person-centred practice. Regularly communicate and document service user feedback to relevant team members and contribute to service improvements. Contribute where required to service user engagement activities and promote these to participants. Experience and Qualifications: Relevant Tertiary qualifications in Psychology, Community Development, Counselling or Social Work preferred. The minimum qualification for the role is Certificate IV in Mental Health or equivalent. Minimum 1 years’ experience in the mental health sector. Demonstrated skills in outreach, referrals, risk assessment, safety planning, and reporting. Strong knowledge of recovery-focused, trauma-informed and person-centred practices. Ability to build supportive relationships with individuals, carers and families. Effective verbal and written communication skills. Demonstrated understanding of professional boundaries, privacy and confidentiality. Ability to work both independently and collaboratively. Please note: MH Recovery Worker TRec role is a 7-day-a-week program, operating from 9:00am to 9:00pm daily. Full Position Descriptions are available outlining the knowledge, skills and experience . MH Recovery Worker TRec : https://www.wcs.org.au/wp-content/uploads/2025/07/PD-Mental-Health-Recovery-Worker-TRec-July-2025.pdf MH Recovery Worker TWBSS : https://www.wcs.org.au/wp-content/uploads/2025/07/PD-Mental-Health-Recovery-Worker-The-WayBack-Jul25.pdf To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check. To apply, please click on the “Apply” button and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. Please also indicate the role that you interested to apply on your cover letter. The applications will not be accepted via email. For further information, please contact Erin Everett at Erin.Everett@wcs.org.au Closing Date: COB 24 August 2025 Applications may close early if a suitable candidate is found prior this date. For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
