EXPRESSION OF INTEREST TEAM LEADER - Higher Duties Role $28.14 p/h Part Time Higher Duties role Movie World, Oxenford, Gold Coast The Opportunity: In this role you will manage, coordinate and oversee your F&B team. You will promote a positive work environment, ensure exceptional guest service standards are delivered, address guest complaints and feedback as well as train and mentor your team. Your day to day: • Coordinate the operational responsibilities of running our outlets through the management of staffing levels, stock levels and correct outlet equipment. • Mentor and develop your Seniors and frontline staff through effective training and performance reviews. • Ensure your team are following the correct processes and procedures and providing top quality service during their shift. • Manage cash registers and monitor cash handling procedures. • Apply and monitor food safety procedures and ensure your team display a high standard of cleanliness in the work area. • Ensure your work environment is well presented at all times, including displays, signage and front of house areas. • Report any issues that may affect outlet operation immediately to your supervisor. What you’ll bring to the role: • Effective communication, delegation and leadership skills. • Strong problem-solving skills. • Comprehensive knowledge of cash handling and POS skills. • Food safety and SAP knowledge. • Availability to work on any day including weekends and at other VRTP properties as required.
