Defence Housing Australia (DHA) is looking for a motivated Operations Manager to join the Leasing and Acquisitions Team. The ideal candidate will have a background in management or property, with experience in leasing, sales, or business development. The role involves leading a dispersed team to deliver property programs, contributing to DHA's Portfolio Plan, and providing housing solutions for Defence members and their families. If you are a strong leader and a self-starter, apply now. About us DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence's operational needs. DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members. To find out more about DHA, please refer to our website or read our latest Annual Report . The key duties of the position include About your team The Property Group is responsible for meeting DHA's delivery objectives for high quality housing through programs such as Strategic Provisioning, Leasing and Acquisitions and supported by Marketing and Investor Support teams. The Business Development function sits within the Leasing and Acquisitions Team and is responsible for the sourcing and delivery of new properties to the portfolio via lease or acquisition, via long-term supply agreements supporting the future pipeline of provisioning across the national portfolio of properties. About the role In this role, you will provide oversight and leadership and motivating a high performing team while providing clear direction, focusing on staff performance and ensuring that resources are effectively and efficiently managed to achieve business outcomes. You will ensure you coordinate business improvements for strategic business initiatives; project manage the delivery of programs and coordinate and report progress against other dependent programs. You will monitor and manage team goals to ensure operational and financial performance targets are met, assess workforce planning, asset management, contractual requirements, and performance outcomes for the team. You will lead the team to deliver high quality customer service outcomes to all stakeholders.
