This is a 2IC Assistant Manager - Pacific Fair role with Culture Kings based in Gold Coast, QLD, AU Culture Kings Role Seniority - mid level More about the 2IC Assistant Manager - Pacific Fair role at Culture Kings Who we are Culture Kings is a premium streetwear brand with exclusivity and superiority across a wide range of genres, styles and cultures. Curated with an extensive selection of over 100 leading brands from around the world, as well as World Exclusive pieces you won’t find anywhere else, the Culture Kings collection stands as one the most sought-after streetwear retailers on the market today. Frequently visited by some of the world’s best athletes, artists and tastemakers, Culture Kings remains ahead of its game in offering an elite perspective of the ever-changing global streetwear landscape. The opportunity An exciting opportunity has become available for an experienced and streetwear savvy 2IC Assistant Manager to join the Culture Kings team at our Pacific Fair location. This is the pinnacle retail role, where you will be at the forefront of street fashion, not just following fashion trends but setting them. Our store trades 7 days a week so you must be available to work weekends & late nights on a rotating roster. Key Responsibilities: Assist the Store Manager in providing strong leadership and guidance to store staff, including and other team members. Foster a positive and motivated work environment, encouraging teamwork, and promoting a customer-centric culture. Prioritise exceptional customer service and lead by example and train staff to deliver an outstanding customer experience, ensuring customer satisfaction and loyalty. Support the Store Manager in overseeing inventory, including stock levels, restocking and visual merchandising. Collaborate in facilitating training sessions for new hires and ongoing development programs for store staff. Work with the Store Manager to ensure compliance with company policies, procedures, and operational guidelines. Skills and Experience: Minimum of 2 years experience in a fashion retail management or leadership role Exceptional selling skills with a strong understanding of customer service, we don't just sell, we create long-lasting experiences! Ability to meet & drive Sales & KPI's Operationally excellent and experienced with stock control and visual merchandising A natural ability to influence, coach and develop the team at an individual level An adaptable attitude to an ever-changing and growing retail environment What Culture Kings offers you: Generous salary & bonus Constant never-ending career growth and progression in both professional and personal aspects Exciting, fast-paced and dynamic environment Awesome team discounts APPLY NOW! There has never been a more exciting time to join Culture Kings as we expand, innovate, and continue to be the most sought-after streetwear retailer on the market! If this is the opportunity you’ve been waiting for, we want to hear from you. Please apply now with your CV outlining your experience and why you believe you are the right fit for the role. CultureKings CultureKingsCareers Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Culture Kings team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Assisting the Store Manager Fostering a positive work environment Prioritising exceptional customer service Key Strengths Fashion retail management experience Exceptional selling skills Operational excellence Sales and KPI driving Coaching and developing team members Adaptability Why Culture Kings is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Culture Kings not with Hatch.