Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Vacant: Case Manager – Homelessness Services Full Time Classification: SCHADS Award – Crisis Level 2.1 Location: Spring Hill 38 Hours/week | Monday – Sunday (flexibility available) Applicants must be available to work shifts at times between 6am - 8pm and during weekends . Why this role matters: The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the role: We are seeking a passionate and client-focused Case Manager to join our dedicated team delivering support services within the National Homelessness Stream Model of Care. This is a full-time role that plays a key part in supporting vulnerable individuals and families on their path to stable housing and wellbeing. The Case Manager works closely with clients to develop and implement client-led case plans, ensuring service delivery aligns with national and state strategic priorities and frameworks. You will work to empower individuals, build resilience, and support sustainable outcomes. How You Will Make an Impact: In this role, you will: Deliver services in line with the National Homelessness Stream Model of Care. Build effective, trust-based relationships with clients that promote self-determination and active participation. Provide case management support in line with our model of care and best practice principles. Conduct ongoing needs assessments from intake to exit to ensure responsive and flexible support. Collaborate with clients to develop individual case plans with targeted interventions to meet their unique needs and goals. What You Will Bring: A degree in social work, welfare, community development or a related field Demonstrated experience in a social services environment, preferably working with people experiencing homelessness highly advantageous Strong understanding of trauma-informed care, risk assessment, and culturally responsive practice. Working with Children check Current First Aid Certificate QLD drivers licence What we offer: The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us: The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply: Join a compassionate, mission-driven team making a real difference in the lives of those experiencing homelessness. Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
