Work options: Flexible Location is flexible – can BE anywhere Mas National have a hub – Brisbane, Makay, Newcastle, Paramatta, Adelaide, Hobart, Launceston or Devonport. The role would be hybrid work once a training period was completed, a small amount of travel may be required at times. Reporting to the Learning & Development Manager and working as part of the National Learning and Development team, the Learning & Development officer will support all Mas National (Mas) employees to ensure they are adequately inducted into Mas and trained appropriately to deliver the Apprentice Connect Australia Program (ACAP) services, along with other projects Mas deliver. The Mas Learning & Development Officer will assist with the on-boarding and training of new staff across all streams of the ACAP contract; Sign up and Assessments, Mentoring and Personal Support and Administrative functions to give new staff a thorough understanding of the business units, processes and desired outcomes. As an innovative and continually improving entity the continual upskilling and training of existing staff is also integral to this role. This role will also encompass reviewing and updating procedures to ensure work is completed to the standard expected in the guidelines provided, and support upkeeping the Learning Management System. Working with key stakeholders you will support designing and implementing training plans and sessions. Learning & Development Officer Reporting to the Learning & Development Manager and working as part of the National Learning and Development team, the Learning & Development officer will support all Mas National (Mas) employees to ensure they are adequately inducted into Mas and trained appropriately to deliver the Apprentice Connect Australia Program (ACAP) services, along with other projects Mas deliver. The Mas Learning & Development Officer will assist with the on-boarding and training of new staff across all streams of the ACAP contract; Sign up and Assessments, Mentoring and Personal Support and Administrative functions to give new staff a thorough understanding of the business units, processes and desired outcomes. As an innovative and continually improving entity the continual upskilling and training of existing staff is also integral to this role. This role will also encompass reviewing and updating procedures to ensure work is completed to the standard expected in the guidelines provided, and support upkeeping the Learning Management System. Working with key stakeholders you will support designing and implementing training plans and sessions. Background Mas National, part of IntoWork Australia, is a not-for-profit business providing employment and training opportunities for individuals and communities across Australia. Mas National are an Apprentice Connect Provider and are contracted by the Australian Government Department of Employment and Workplace Relations (DEWR) to deliver Australian Apprenticeship Support Services across QLD, NSW, ACT, SA and TAS. Our knowledgeable and passionate team support employers, stakeholders and individuals from pre-commencement through to completion of an apprenticeship or traineeship. Key Responsibilities · Facilitate engaging and interactive training to onboard new staff and continue to upskill existing staff · Collaborate with stakeholders to design and implement training plans and sessions · Maintain and create procedures in line with relevant guidelines and expectations · Create and maintain reporting on training delivered including attendance and completion rates · Support with general administrative duties including managing our Learning Management System (LMS) · Provide post training one on one coaching support Essential Skills and Experience · Strong interpersonal and communication skills – you enjoy engaging with people and building trust · Problem solving mindset – You can assess situations and provide proactive support with a focus on innovation and continuous improvement · Attention to detail – a focus on ensuring procedures and collateral is correct prior to the roll out of training · Strong time management skills – the ability to pan and facilitate your day working to ensure multiple priorities are completed Desirable · Experience in mentoring, coaching, or training · Knowledge of apprenticeships, traineeships, or vocational education Bonus · Certificate IV in TAE or and equivalent qualification Relevant Checks The successful candidate must hold or be willing to obtain: · A current Working with Children Check · A National Police check · Driver’s license (desirable) What Mas is Offering A fulltime, 38 hours per week with a competitive salary (based on skills and experience). Flexibility, is available and can be negotiated after the initial training period. Mas National encourages an inclusive and diverse environment and all peoples with the relevant skills and knowledge are encouraged to apply. To apply please send your resume and a cover letter (max. one page) outlining how you meet the essential skills and experience of the role.
