West Perth, Full Time, IT Jobs Vacancy Listing Dates 4/08/2025 to 1/09/2025 Please Quote Reference Number 13015 Seeking an experienced Digital Experience & Engagement Lead - IT Consultant Attractive remuneration package Join the team at MQH Consultants Pty Ltd About the Company MQH Consultants is a Western Australia-based company specialising in IT and security solutions. We offer a unique suite of services that empower organisations - large and small - to harness the power of technology. Our clients span the Higher Education, Community, and Government sectors. As we expand our offerings, we are seeking a versatile and empathetic IT Consultant to lead our Digital Experience & Engagement initiatives. This role will focus on designing inclusive, multilingual digital platforms - particularly for non-profit organisations and communities that are often underserved by emerging technologies such as Artificial Intelligence (AI). Skills and Experience : Undergraduate degree or equivalent qualification (postgraduate qualifications are a plus). Minimum of one year of relevant work experience. Portfolio showcasing UI/UX design capabilities. Experience auditing websites against accessibility standards. Familiarity with Enhanced Human-Machine Interfaces (HMI) is highly desirable. Key Responsibilities UI/UX Design : Design intuitive, accessible interfaces for multilingual users, including seniors and individuals with low digital literacy. Create wireframes, prototypes, and design specifications using industry-standard tools. Ensure compliance with WCAG accessibility standards. Collaborate with developers to implement and refine UI components. Business Analysis : Gather and document requirements from target communities. Conduct interviews, surveys, and workshops in English and other relevant languages. Work with translators to support non-English-speaking users. Translate community needs into actionable design and technical specifications. Validate features and content with stakeholders. Community Engagement : Build relationships with community leaders, cultural organisations, and service providers. Organise outreach events, feedback sessions, and user testing. Facilitate communication between the project team and impacted communities. Promote platform adoption and digital literacy. Essential / Desired Requirements : Australian work rights and relevant industry experience. Proficiency in design tools such as Figma, Adobe XD, and Visu. Familiarity with tools used to audit websites against WCAG accessibility standards. Experience with AI agents, especially with vendor certifications, is highly desirable. Strong analytical, communication, documentation, and training skills. High level of cultural sensitivity and empathy. Desirable Attributes : Empathy and patience when working with diverse user groups. Ability to balance technical, design, and human-centered priorities. Self-starter with a passion for social impact and inclusive technology. Benefits and Culture : Be part of a positive and collaborative workplace culture that values innovation and teamwork. Receive on-the-job training and support for professional certifications. Join a forward-thinking team addressing the opportunities and challenges presented by AI. Make a meaningful impact by helping ensure no one is left behind in the digital age. A salary between $77,500 - $82,000 will be offered to the successful candidate. If you are interested in this job, please apply through our online application form
