Intouch Recruitment on behalf of Intouch Recruitment is hiring a Full time Customer Service Specialist role in Caringbah, NSW. Apply now to be part of our team. Job summary: Looking for candidates available to work: Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon 2-3 years of relevant work experience required for this role Customer Service Showroom – Career Opportunity Kirrawee Glass Industry Full Time Permanent Opportunity Monday to Friday 9am – 5pm We are a well established market leader in the Glass Industry. Our clients range from homeowners looking to improve the aesthetics, functionality, or safety of their homes to designers, architects and builders who need reliable service and quality glass. A new position has become available for a Customer Service person to join our friendly team and be the first point of contact for our customers in the showroom, phone and email. Responsibilities Maintain an immaculate showroom clean and tidy workspace Answer the phone promptly every time with a professional yet sunny disposition Listen to the customer needs and work to find the best solution Set up sales leads/deals in Pipedrive the Sales System and allocate to the correct team member Manage all incoming emails from the main email address in box Schedule jobs replacement jobs daily to the appropriate tradesman or allocate to the correct job queue Take payments from customers using eftpos machine Create invoices and send to account customers at time of purchase Longer Term to Office Manager The right candidate will have the opportunity to broaden their skills with the following tasks like job coordination, systems administration, job and marketing administration. With promotion to Office Manager role for the right fit. We are offering an attractive salary, friendly and professional team environment and an immediate start. Apply today by email including a cover letter and updated resume to Chris McKenzie.
