About the role As a Warehouse and Counter Sales professional at Boltmasters, you play a crucial role in managing the company's inventory, processing customer orders, and providing exceptional customer service at our Townsville branch. This full-time position offers the opportunity to be part of a great team in a well-respected, growing business in the region. What you'll be doing Receiving, processing, and fulfilling customer orders in a timely and accurate manner Maintaining accurate inventory records and ensuring stock levels are optimised Assisting customers at the counter by providing product information and recommendations Preparing orders for dispatch and ensuring safe packing and shipping Participating in the implementation of warehouse management systems and procedures Contributing to the overall efficiency and organisation of the warehouse operations What we're looking for Strong customer service skills, the willingness to learn, and an ability to provide knowledgeable and helpful advice to customers once trained. Confidence in using Microsoft computer systems to work within our inventory and sales system Excellent attention to detail and the ability to work accurately and efficiently Good communication and interpersonal skills to work effectively as part of a team Forklift license and experience operating warehouse equipment is desirable but not required Currently living or willing to relocate to Townsville What we offer Full training on our range of products, with further training at regular intervals Competitive salary with opportunity to share in the incentive scheme Opportunities for professional development and career advancement within a larger group of companies An open and collaborative work environment with a variety of customers, products and applications to ensure each day is varied. Ongoing training and course opportunities for staff About us BOLTMASTERS PTY LTD is a leading manufacturer and distributor of industrial hardware and fasteners, serving customers throughout Queensland. With over 40 years in the market, we are known for our high-quality products, exceptional customer service, and commitment to innovation. Join our team and be a part of our continued success. Apply now for this exciting opportunity to be our Warehouse and Counter Sales professional.
