Douglass Hanly Moir Pathology is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors. Position description We seek an enthusiastic Customer Service Officer to join our vibrant Database department in Macquarie Park or Penrith. Hours: Monday to Friday, 10am – 6pm (with the ability to participate in occasional initial training shifts 7:30 – 3:30). The successful applicant will be part of a small team and must be a highly motivated self-starter, with a keen interest to learn new computer skills and an ability to relate to all levels of the workforce. Excellent communication and interpersonal skills are essential. Specific duties include: Data Entry for our Surgical Skin Audit Liaising with both surgeries and Area Managers to facilitate the set-up and customisation of new and existing doctors and clients on the internal computer systems Investigating and resolving issues for clients Monitoring all system printers, including large production devices, and assisting in the resolution of issues Ideal candidate We are proud to say we have a learning and supportive environment, and full training will be provided. We are looking for the following: Previous experience with any of the following would be an advantage: Microsoft Office, specifically Outlook, Excel and Word Medical terminology Medical center administration/reception Apollo LIS (internal computer system) or company operations Applications Applications, including your resume, should be emailed to the Human Resources Department dhm.com.au, quoting reference R25053 in the subject line of your email by 1August 2025. Douglass Hanly Moir Pathology is an equal opportunity employer.
